Frequently asked questions

How do I contact you?

Our office is staffed between 9am and 5pm, Monday to Friday. Please give us a call on 01382 458800 between these times and we can arrange to meet. At other times you can drop us a message via our Facebook page or email us on support@funerallink.org.uk and we will get back to you as soon as possible.

Who is responsible for paying funeral costs?

The person who instructs the Funeral Director is responsible for the payment.

Will I have to pay money up front?

Not always is the answer to this. Some funeral directors will request payment in advance of a funeral. This can range from a few hundred pounds to much more. Please get in touch with us and we can help you find the solution which is most appropriate to your needs.

Can I pay for a funeral in instalments?

Some funeral directors may agree to payment in instalments.

What is the overall cost of a funeral?

Funeral costs will vary depending on wishes and requirements. Costs can range from £1000 to upwards of £6000.

What is the cost of a cremation?

  • Cremation charges start at £575 for an unattended direct cremation.
    • Find out more about Dundee Crematorium here.

What is the cost of burial in a Dundee City Council Cemetery?

  • The purchase of a 6ft Grave for later use costs £1424
  • The purchase of a new 6ft Grave with Burial costs £2019
  • Additional charges apply for Saturday
  • Don't forget to add the cost of purchasing a gravestone
The above costs are for adult burial and do not include Funeral Director charges.
Find out more about Dundee City Council Burials here

What financial support is available?

If you are in receipt of, or have submitted an application for, a qualifying benefit from the DWP you may be eligible for financial assistance from Social Security Scotland to help pay for the funeral. This assistance called the Funeral Support Payment can help pay for some of the following:

  • Burial fees
  • Cremation fees
  • Hydrolysis fees
  • Travel to arrange or go to the funeral
  • Cost of transporting the body within the UK if its being moved more than 50 miles
  • Death certificates or other documents
You can also get an additional payment of up to £1327.75 towards other funeral costs such as funeral director expenses. The Funeral Support Payment is awarded to the person taking responsibility for the funeral.

According to Social Security Scotland, the Funeral Support Payment is designed to assist with the costs of a funeral. However, it can sometimes cover the entire cost of a very simple funeral such as a direct cremation. Find out whether you are eligible on the Social Security Scotland website or call us on 01382 458800.

How can Funeral Link help me?

At Funeral Link we listen to your needs both emotionally and financially to help you decide on the most appropriate funeral for your loved one. We don't offer money but can approach a number of organisations for financial support on your behalf. And our support is open to everyone living in Tayside regardless of their income. We ensure that you are aware of cremation and burial options and will explain the associated costs including choices in relation to transport, flowers, coffin and the funeral tea in clear, plain language. We can even help you acquire suitable clothes if needed for the funeral.

What makes up the total cost of the funeral?

  • Burial or Cremation charges
  • Funeral Director charges
  • Disbursements. Disbursements are the extra costs not included in the funeral director, burial or cremation fees. Typical disbursements include a newspaper death notice; minister, priest or celebrant; flowers and the funeral tea.

Can you help if I don't live in Dundee?

Yes! We support people throughout Tayside.